Cancellation Policy for B2C:
All sales of Recharge are final and there will be no refund or exchange permitted.
Please be advised that You are responsible for the Account Number, Username, mobile
number or any order number you purchase or Recharge for and all charges that result from
those purchases. “ABS Enterprises” is not responsible for any purchase or Recharge for
an incorrect number or account number.
However, in a case where a transaction has been completed by you on the Site, and money
has been charged to your card or bank account but a Recharge has not delivered within 24
hours of your completion of the transaction then you may inform us by sending us an
email on “support@absenterprises.co.in” or posting us a message on the mobile which
available in Contact US page. In such a scenario you will be entitled to a full refund.
We request you to include in the email the following details - Order number or the
mobile number or user account number, operator name, Recharge value, Transaction date
and Order Number, “ABS Enterprises” shall investigate the incident and if it is found
that money was indeed charged to your card or bank account without delivery of the
Recharge then you will be refunded the money within 7 working days from the date of the
receipt of your email.
Cancellation Policy for B2B:
Any top-up payment / advance payment which is received from retailers / distributors
deposit the advance payment to his retail account for, the retailer / distributor does
not use the amount for goods & services and he wants his payment to return in this
case after one month of deposit, retailer need to give refund request to us, once we
will get refund request from the retailer, the balance amount will be refunded within 15
to 20 working days via same source.